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Layla&brielle J
Review of Easter Seals NH

4 years ago

From the beginning these people who claim to help ...

From the beginning these people who claim to help disabled persons have lacked knowledge, interest & common decency when it comes to dealing with those whom are disabled and their families & I m mainly talking about the oral center. They worked on my disabled husbands teeth & I dished out over a thousand dollars in 6 months just for his fillings to fall out days later. He had post traumatic stress from them breaking and yanking teeth out of his head that lead to a car accident due to lack of sleep. When I called to let them know that the fillings fell out two days later they apologized and admitted that they ground down too much of his natural teeth and that s probably why the fillings didn t stay. (2-3fillings) then said that he needed bridge work that would cost $4-5 thousand dollars but that they would credit his account $600 that he could use either toward repairing other teeth or towards the bridge work. We were in shock and he decided for his own mental health he would take a break from the dentist. I finally called back to make an appointment for a checkup and to continue on with care about a year later and was told that he only had a credit of $70 and when I explained to numerous nurses/secretaries that, that was incorrect and that there should actually be a $600 credit. The final phone call when I once again explained why there should be a $600 cash credit I was told I was being rude (yes I was frustrated and I had every right to be) I was then told I would get a phone call. Well today two weeks later I called once again to see what was going on I get told that I m going to receive a $71 check and that my husband is no longer welcomed there. So because you have incompetent staff you throw out a human like he s a piece of trash. You should be ashamed! And if you knew anything about what it s like having disabled family members then you would have completely understood where I was coming from with my frustrations! I hope you learn from this and don t treat other people who come to you for help like garbage!

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