Incredibly poor experience. Having been a Jumbo me...

Incredibly poor experience. Having been a Jumbo member for years and having eaten at Jumbo Dempsey/Riverside over 10 times, I have to say this is hands down the worst experience I have ever had at Jumbo. Staff are just overwhelmed during peak hour and just cannot cope. I ordered 2 side dishes to eat with a fried rice but the fried rice (a simple Yang Zhou fried rice) only came 30 minutes after the 2 side dishes - by then, my side dishes were all cold. When I asked for the bill, it also took 15 minutes for them to get back with the printed receipt and even longer to get my credit card back. All in all, a truly terrible and shocking experience at Jumbo. It is quite unacceptable and I can't in good faith recommend anyone visiting this outlet or ever bringing anyone here again as it is just understaffed and the staff cannot cope (I have sympathy for the staff and I dont think it is their fault, they are just incredibly short staffed. Honestly, you just expect so much more from Jumbo).