Charlotte Kelly Review of Optimum RV
Called yesterday to inquire about a very specific ...
Called yesterday to inquire about a very specific Class B. Wanted to come right in but instead was told to make an appointment for the next day at 4pm. Received a phone call the day of the appointment at 2pm, reminding me to come in at 4pm. Yes, that was my plan. The very specific Class B still showed as available on the website. Drove 1.5 hours (total 3.5 hours roundtrip on a work day!) to make my 4pm appointment.
Only to learn the vehicle had been sold the day before! Although was still on the website as available! And no other Class Bs available. At all!
I wasted so much time, and needed to otherwise be working! Extremely disrespectful and inconsiderate. Never again, Optimum. You lost my business. Bad business practice to jerk around potential buyers this way. Irresponsible.
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