I have/had the T5K018 watch. This is the 3rd stra...

I have/had the T5K018 watch. This is the 3rd strap that has broke. I would only wear it when I would leave to run errands, doctor appointments, or out to eat. There was nothing strenuous about what I was doing that would cause the strap to just snap. I am beyond frustrated with the fact they know this happens and they won't help me or manufacture it better. I was just standing and the band just snapped. I can't keep buying new straps, installing it and expect it to last. Their customer service is horrible. They lie and promise a 30% discount then refuse to give it to you. Only guarantee straps for 1 month. Act bitter when you call them out on their lies. Really disappointed. I am done. Love the watch, hate the strap, hate their so-called service.