V

Vanessa Hannah Bright, LAc, LP

4 years ago

Beautiful all around!! My Jr suite was huge and lo...

Beautiful all around!! My Jr suite was huge and lovely. I appreciated having a mini fridge. The mountains are all around and are just spectacular. The trails are beautiful and near magical to a nature lover like myself.
The Wi-Fi is just lousy, though. I am here for a conference, and at times I couldn't stay connected to write a simple email. Other times it was ok, so it's unpredictable.
Changed my rating to 3 starts after checking out because the final bill was shockingly high. They charge a daily tax/charge for everything, including housekeeping and bellman (DAILY). A bellman literally never touched my suitcase once, and I got service for my room ONCE while I was there (and paid an added $15x4 for it!!!) There's a resort fee and I also got charged a group fee because I was there at a conference. My original bill at booking was $520, and after all the taxes and fees, I paid $700. It left a horrible impression just as I was leaving. Understandably, I feel cheated and despite the beauty and all, I won't likely return.

Comments:

No comments