This dealership is not your typical dealership as ...

This dealership is not your typical dealership as we thought. You need an appointment and need to have your choices picked out online prior to your appointment. Actually it would be better to test drive your cars elsewhere and come here to just buy. We were at this dealership on a Saturday as "walk-ins" we had no appointment for 5 hours with our 8 year old in tow. I did do research online for a week and We had a budget and cars in mind. Nowhere on their website does it mention appointment needed, appointment suggested or appointment only. This would be helpful, DS. We test drove 3 cars in I would say 2-3 hours. Most of their cars are off site and as a walk-in it will take 1 hour to get 1 car to test drive. I am not sure, but their offsite lot must be located in Waco. :) They do have a large inventory and great prices. No pressure to buy, no swarming salesmen. The buying process took maybe an hour to 1.5 hours. They have good rates and 3 lenders to choose from. I do agree with another reviewer, the detailing process of the car you buy could be better.

Since we were walk in's, our assigned salesmen was Tommy. He was a nice guy. He could be a bit more organized. Throughout the 5 hour process we did have to go and "find" him several times. Also, I had to return to the dealership this week for our SD card for our navigation system to work in our new car and some of our paperwork was not copied right & missing. Just little details.

I do like this dealership and would purchase from them again. It would have been a great experience if we would have had an appointment and they had our cars ready to test drive when we got there. So, my advice, make an appointment, tell them what you want to drive, they can then tell you if they still have the car or not and have them ready to drive when you arrive, get pre-approved online and come with an acceptable form of down payment. They don t accept CC or personal checks.

Cheers