Susan Delara

Review of West Midland Safari and Leisur...

We have visited the park a few times over the year...

We have visited the park a few times over the years, but today was shocking! We pre-booked, which i assumed helped to keep numbers visiting within a reasonable frame? We arrived at just gone 11am, and the queues were horrendous, the park was one car park! Given that we are still in the Covid pandemic, i was shocked at the amount of visitors let in. Clearly you're ok in your vehicle, but the rides, walk in animal areas would be heaving with the amount of people there today. It took us 2.5 hours to get around the safari part, to which it was too busy to see the animals, and people holding up a queue for far too long. You could hardly feed the animals you are allowed as rangers moved them on. Giraffes not roaming. We saw lots of deer though... We paid for a wristband for my granddaughter, but declined this on arrival due to the amount of visitors and the ability to social distance safely. We were told to email to get this refunded. The first sign you see when you drive in was about limited guests to aid social distancing...the car parks were crammed, so no idea how the 'limited guests' work for them? We love this park, but today was an expensive and disappointing experience. Personally, i wouldn't waste my money or time there, felt like we sat in a traffic jam for 2.5 hours then left. My 5 year old granddaughter was upset we didn't go around again, but it just wasn't worth the time, and the new route around isn't as good as before, just seemed like we didn't see many animals today. Personally it felt like they need to get as much business back from the closure due to covid.