I wish I could give 0 stars. This company is the m...

I wish I could give 0 stars. This company is the most discourteous, dishonest, and abusive companies that I have ever had the displeasure of doing business with. They recently acquired our apartment, The Retreat at Woodridge. Since then, our living situation became so unbearable that we ended an almost 4 year tenancy.

Monarch removed basic tenant courtesy when they took over our apartments. Don't order any packages, because they won't inform you when it arrives and will send it back after seven days. Don't plan on using the laundry room, they shut it down for two weeks with less than 24 hour notice. Hope you don't have plans for Christmas Eve, because they schedule maintenance while you are away. The apartments themselves are uncomfortable. There is no parking, the walls are paper thin, and the apartments smell of smoke.

Since our move out, they have only become more dishonest and desperate to take as much money as they can. Our unit was out dated and worn when we moved in and we did as thorough of a walk through checklist as possible. We also left the apartment in better shape than we received it. After moving out, we received a charge for damages of almost $1000, that they refuse to substantiate or negotiate. The charges do not meet local landlord/tenant laws, as they are ignoring normal wear and tear, depreciation, and the original move in checklist. Even the Better Business Bureau has not been able to mediate with this awful company. They are stubborn and greedy and I implore to steer clear.