Very disappointed with my last visit to Chalet Mar...

Very disappointed with my last visit to Chalet Market. I ordered the Berrylicious Croissant sandwich and they made it as a sub. There was hardly any of the Raspberry jam on the sandwich and there was just entirely too much bread. It was awful. I had also tried to call my order in. When I called, however, at 2pm on Saturday, I let it ring for more than 3 minutes and no one answered. When I went into the store, it was not busy, there was one couple in the store, yet it took over 25 minutes to make 2 sandwiches. Chalet Market has been one of my favorite places to eat since I was in highschool. I don't think I will be eating there again though. I was so completely disappointed in the customer service and the food.