A group of friends and myself came to Joeys for a ...

A group of friends and myself came to Joeys for a few drinks before our close friend flew back to British Columbia the next day. I come to Joeys quite regularly and I have gotten slow service but this was the SLOWEST I have EVER experienced. Drinks took 20-30 minutes and on top of that she forgot not ONE of my friends drinks but BOTH of them and instead of getting them right away took a whole 10+ minutes to get them (I was counting). At most restaurants drinks come before the food, and I received my steak frites before my drink made it to the table. At some points we could see our drinks sitting at the bar for up to 15 minutes before our server brought them to the table. At 9:37, 3 of my friends asked for their bill. At 10 we still didn t recieve anything. One friend asked again for the bill. The first bill didn t come until 10:20.. WITH 18% gratuity already added to the bill. We waited so long that my friend who also works in a restaurant had to physically get out of his seat to ask the server what s going on and spent 10 minutes helping her to print and sort out the bills and finally the other two came at 11, with 18% gratuity which one of my friends refused to pay. Mind you food service was good and tasted great (cheers to the kitchen). BUT drink service was the most horrifying thing I ve ever experienced. And to add we had to ask for napkins to wipe down OUR OWN TABLE. I like Joeys but you guys really need to work on your service ESPECIALLY if your going to charge 18% gratuity on your customers bills. NOBODY CARES IF THE SERVER IS GOOD LOOKING I JUST WANT GOOD SERVICE.