lisa miller

Review of Apple Tree Honda

Ask for Stephanie Dilts if you need a car she was ...

Ask for Stephanie Dilts if you need a car she was exceptional!!
I recently brought my Honda CRV into Apple Tree Honda to be fixed. Evan took care of us, which turned out to be a nightmare... I ended up calling him every 2 hours to check on the status of my car. After 8 hours waiting I was told that the part would be delivered the next day and the next day the part could not be found. I walked into the dealership the next day and Evan did not even look at me even though he knew who I was and why I was there, It was Lance that came up to me to see if he could help. And he did...I asked for the manager who's name was Jason, from there the experience went from bad to good. Jason sat and talked with me and explained the situation, I had to wait another day for the part, in the meantime I considered buying a car and thats when the best part happened in this otherwise nightmare of an experience. I was then introduced to Stephanie Dilts. She not only was a positive, light in an otherwise horrible experience, she thought outside the box and really solved what was a situation that would make anyone lose it. I want to thank Apple tree Honda for having such an outstanding employee. Stephanie was a life saver. Anyone looking to buy a car should ask for Stephanie Dilts. I walked out a satisfied customer.