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Duncan Casey

4 years ago

Utterly shambolic company, with borderline crimina...

Utterly shambolic company, with borderline criminal practices. Completely opaque when it comes to disclosing what they're charging you for, utterly incompetent when it comes to carrying out work that they are responsible for and they have demonstrated to me that they don't even know where I live or what I pay them for!! This, despite me having an account with them for years.

They have sought to put the charges up by over 100% in the last month, without any reasonable justification. We HAVE to be able to get rid of crocks like this from having such a strangle hold over residents. We own our house with a freehold for goodness sake! Why should we be contractually obliged to pay them anything?!

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