I purchased the service package for my car through...

I purchased the service package for my car through Lexus of Concord. The last two services I ve had done my car was returned to me not washed or vacuumed. The first time this happened I wanted to give the benefit of the doubt that maybe my car was missed. When I brought this up to my service advisor he offered a detail to correct the issue- much appreciated. However, I am strongly disappointed that my car was returned yet again this last service not vacuumed and washed (services they include in every maintenance appt). When I mentioned this at pickup, I was offered that my car be run through the wash which would take 30 minutes, a huge inconvenience as I am on my way to work and unable to wait another 30 minutes for services that should have taken place the day prior when I was told my car was ready for pick up.