Heather Smith

Review of Snowbasin Ski Resort

I was really excited to come see what snowbasin wa...

I was really excited to come see what snowbasin was all about. I had heard that it was the gem of Utah. The facilities were really nice, fairly well kept and bathrooms built for a king. (They really are amazing). However I was not impressed with the interaction with restaurant staff requiring footwear when my feet were In immense pain. I was not allowed to walk around without ski boots, yet no signs were posted and I ve never had issues at other ski lodges. I know the risk walking around without boots. The hot chocolate machine was out, I notified the staff and received a snarky reply well use the other side . Not impressed with the staff interactions at all. I frequent Alta and Park City, the staff are amazing and friendly so I was expecting some level of courtesy. This is a small town feel and if you aren t a local, they don t care. There is one exception... one of the patrollers names Mark, from Huntsville, was very very helpful and friendly. I had a question on my bindings and Instead of pawning us off to the shop and came over and took a look at it and gave me directions to a workbench to tighten a screw. He didn t seem like i was bothering him, he was so helpful.

The skiing was okay. It s been a low snow year, I don t hold the resort accountable for snow quality. Could be fun terrain on a good powder day. Though, watch out for the local skiers that bang their ski poles together and yell get out of the way on a narrow cat track, even though I was downhill from them.

Bottom line, disappointed in my experience and am not rushing to go back anytime soon, there are many other resorts in the area that are worth my time and money.

Also, look at other reviews and snowbasin response... apparently they think EVERYONE gives them a 5 Star review.