Matthew Capo Review of VillaSport Athletic Club and S...
So the overall gym is ok. Class sizes are to big f...
So the overall gym is ok. Class sizes are to big for the rooms that they have. They talk a good game but once you see the gym over several months its appearant that the bottom dollar is the only thing that matters. They say they limit class sizes but watch the actual classes and you'll see that they do not cut off entry at any point nor do the keep class sizes at a reasonable level. You can't use their facilities until they get paid for the month in advance but they get to charge you for an extra month after you terminate services. They make the process as difficult as possible so that they ensure you have to pay for that extra month. If you want to terminate services they tell you that you have to go in to the gym in person to fill out the form, so now, in case your life wasn't busy enough you have to find the time to go in. To clearify, if I pay my membership on the 2nd of June but cancel on the 18th of June they charge your card for July as well. They don't tell you that you can email the form or fax it and they don't make any attempt to assist you through the process. It took several hours searching their website to find the form (I ended up putting "VillaSport Termination Form" into google because their website is not set up to help you find it) and where to send it in to. Their pools are overcrowded and their staff is more worried about flirting with each other then taking care of any guests. I love Colorado Springs and plan on moving back but I will be finding another gym and hope that this review will help save you a little frustration.
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