I received a voice message requesting I contact Tr...

I received a voice message requesting I contact Trader's Insurance Claims regarding an accident I witnessed. I left three messages in 24 hours an attempt to connect with the adjuster Jemara M. including a suggestion for her to call me at a designated time 4 hours later and I would be certain to take her call. Of course there was no call back. I then called a different phone number in an attempt to get another adjuster - then magically Jemara M. was now available. Later I left a voice message for Brent M. a Supervisor detailing the terrible claims process. I expect this will be no surprise to Brent M. since google reviews gives Trader's Claims a 1.6 out of 5. FYI - an hour later no call back from Brent M. - not surprising! Poor customer service originates from the top down.
Terry H.