Review of Schweitzer Mountain Resort

3 years ago

COMPLETELY UNETHICAL

COMPLETELY UNETHICAL

Started off being a great experience. Then 6 months later , Ended up getting ghost charges to my credit card with no consent from me to run it for Almost $700. This resort had chosen to charge my credit card for another customers expenses. NO explanation and a barely got an apology, on top of them asking me to do all the chasing up and having to provide full proof of bank Statements that I had paid everything for my room and family at check out 6 months ago! DONT GO HERE if you want your financial information to be PROTECTED !!!!. I spent well over $1000 during my stay. Never going back . If I hadn t kept an eye on my credit card and challenged them , they would have kept my money !Better customer service and some kind of compensation would have been nice .Now I have to get a new credit card because of this one resort . Left a very bad taste for me.