Alex Bible

Review of Waldoch

I brought my 2016 Tacoma here for lift, wheels, an...

I brought my 2016 Tacoma here for lift, wheels, and lights. I have had multiple problems with every part of the install. The lift took multiple visits to get my truck functional without problem. They never offered a first retorc for my lift at all after the first 500miles I put on the truck, I was responsible for doing this on my own at my own expense, only 50$ that waldoch would not take responsibility for. My stabaliser indicator went off for multiple return trips to the shop. My commute to the shop was 30min one way. The lift and wheels did not fit properly with each other. I would get a wheel well rub on any turn that I would take with the slightest bump. I wish some research by the sales team would have been done for lift and tire sizing before the install was done so this wouldn't have been an issue. I am not the expert but they claim to be. The tires they sold me were substantially overpriced compared to other Goodyear retailers, this is partial my fault but I wouldn't expect to be taken advantage of over a 5k+ job. My replacement set of tires was 400$ cheaper for the exact same rubber at a different Goodyear retailer. The light bar install they did was terrible. None of the wiring was soldered, only crimped and due to this, my switches were disconnected when the wire hung low below the dash at the drivers feet. One small tug on the wires caused the crimped wire connecters to disconnect. No wiring diagram suitable for home repair was sent and I had to take it to an audio shop to get repaired. Waldoch offered nothing for my inconvenience. The lightbar itself was not mounted solid. The weight of the light bounced up and down on normal driving and caused my bumper to sag and scratch from the mount location. The mounting hardware used was not galvanized, so now I have rusty hardware that needs to be replaced as well. The lightbar also has condensation inside the fixture and needs to be replaced. I am completely dissatisfied with their work, customer service and pricing team. I would definitely not recommend this shop for any non American vehicle, they have no idea when it comes to this. Please remove the photos of my truck from your website, I no longer consent your advertising my truck with how dissatisfied I am with the job.