Vanessa Gallegos

Review of Cavallo Point Lodge

We stayed at the lodge for a wedding two weeks ago...

We stayed at the lodge for a wedding two weeks ago in one of the historical mansions, and it was amazing! Not only was the view leading into the park and surrounding areas amazing, but the staff was absolutely top notch. They were courteous and polite and attentive and wonderful. We stayed in one of the suites with my parents and children, and could not have been happier.
That Saturday night before we left, I had lost my diamond tennis bracelet in our room that I received as a gift for my wedding some years back, that also belonged to my grandmother. I thought for sure it was gone forever, even after I spoke with the staff, who also spoke with their entire staff about it. I filed a report, also a police report, and had to go back home.
Andrew Baskin, one of the main managers at Cavallo Point, along with Catherine who is part of their security team, FOUND my bracelet after over two weeks of it missing. I could not believe it. They contacted me today and informed me they would over-night it to me. Although still in shock, I could not be more pleased. The service, care and tenderness that the staff gave to me was above and beyond what I ever could have expected.
I highly, HIGHLY recommend this hotel. If I could give it ten stars, I would. It's beautiful, serene, quiet, and a wonderful place to relax. And if you have kids, you absolutely must go to the Discovery Museum which is located on the property as well. That is seriously a must see.
Thank you everyone at Cavallo Point for making our stay so enjoyable, and thank you for finding my beloved bracelet. I can not thank you enough. xx