amat viv

Review of Hyatt Regency Clearwater Beach...

The staff are very nice and accommodating but this...

The staff are very nice and accommodating but this place needs renovation. Images online is not how the place looks today. The hallway carpets are disgustingly dirty; the smell is very bad. Lots of marks and imperfections on the walls. Cracks everywhere. The Jacuzzi is located on level 16 and the pool on 8???? If you want to warm up you need to dry up first then go up 8 floors to sit a small jacuzzi with low water pressure. The area around the jacuzzi: all the outdoor couches are ripped. Literally ripped and the center tables have huge stains on them. We couldn't find one person that works there to order drinks..The pool is ONE fits all for this huge place. No children pool. So the adults need to deal with the tiny ones and their toys. The pool water is far from clear. I've seen clean clear pool waters in cancun. Not in this place. The food and drinks too expensive for how this place looks and feels. Room carpets are dirty and old. And OMG, do not sleep on the sofa. You will feel the springs no matter how much support you lay down. Everything in this place doesn't feel fresh and clean. We are still here. I had to call the cleaning crew twice so far just to get the bathroom properly cleaned. So annoyed right now.