Victoria Review of Sheraton Pentagon City
Worst hotel I've ever stayed at. I've stayed here ...
Worst hotel I've ever stayed at. I've stayed here on several occasions, through company reservations, and I have never had a good experience. First time, the shuttle driver sped past us TWICE. It comes in intervals every half hour. We had to wait over an hour for a 5 minute ride. Second time, the room was "cleaned" but the toilet had BLOOD on it. I told the front desk and they finally found me another room. After telling me I was lying. Third time, the shuttle driver drove past us TWICE AGAIN. I am a firm believer that people make mistakes. So each bad experience I've had I tried to speak with the front desk to resolve the issue so that it won't happen in the future. Nothing was resolved. They do not try to compensate you or even apologize for the situations that happen. I would never pay to stay here.
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