Jun Choi

Review of Sears Imported Autos, Inc.

I specifically chose this shop to repair my Mercec...

I specifically chose this shop to repair my Mercecdes after it got rear ended, because I care about my car and was expecting to get the outstanding service that I get from the Mercedes dealership. I was wrong. I never felt I was welcomed, the shop did not communicate with me well, did not reply my email, did not answer my questions. When I brought this up, the person works there said he needed to talk with the insurance adjuster, not me. Yes, I saw the big fat check you received from the insurance company on your file when you asked me to sign the paper without showing me what you have done, how my car looks and turned out. You only care about the money that you made because I chose you. And btw, yes the car looks fine, I am not saying you did a poor job on repairing my car, but it is your specialty, just like all other collision shops do, and you got paid for your work, so I don't know if you should be praised for it.