Jamie Heminway

Review of Southern New Hampshire Medical...

So, the two stars I have given are for the doctors...

So, the two stars I have given are for the doctors themselves. Whenever I've been there, I believe my treatment has been good.
The lack of stars is for the disorganization. So many times I have been told by this place that something will happen for me and then it just doesn't. "The letter to excuse you for time off work will be ready this afternoon." It isn't. "The nurse will call you by the end of the day." No call. "Oh, the nurse didn't call you yesterday? We'll have the doctor call you by the end of today." The doctor doesn't call.
I got an automated call asking to confirm my upcoming appointment. I confirmed it by pressing a button. I got another call for the same appointment and hung up, because I'd already confirmed it. I showed up for the appointment and was told I wasn't in the schedule because I'd cancelled it via phone. What?
Also, a few times when I've gone, their system has been down, which means they don't have any of your medical records on file, and they aren't sure of their schedules for the day. Whenever I call, I get complaints from the employees about how slow or stupid their system is.