Jane Miller

Review of The Ritz-Carlton San Francisco

I went to the JCB Tasting Lounge with four friends...

I went to the JCB Tasting Lounge with four friends and my boyfriend. My boyfriend and I are not members, but our four friends were. Members get free wine tastings and members are allowed to bring up to two non-members for free as well. Our hostess had some kind of communication issue and didn't understand that we had four members and two non-members. She thought we had two members and four non-members which is apparently not allowed. She asked us many times and seemed to be judging us and giving us a bad attitude because of this. It really put a damper on the whole experience. My friends assured me that the tasting lounge in Napa is much better, but I'm not sure I'd be willing to try it considering the attitude we experienced at this one.