William Sperry

Review of Simpson Tri-Cities - Toyota, C...

Took over 2 hours for oil change and that was for ...

Took over 2 hours for oil change and that was for a scheduled appointment. It would take less time and effort buy the parts and change the oil myself. This was not the first time I ve set an appointment to try and get service done quicker only to be delayed significantly. Also, be careful of the service adding unnecessary work and they don t even realize they aren t listening to themselves or the customer. When you say I want an oil change and nothing else it doesn t mean it would be ok to write other services down to perform. Won t be going back to this Toyota and if I need services I don t have tools for it will be easier to travel down to Oregon and see if the service there is better.