Chris Blankinship

Review of Revere Hotel Boston Common

The check-in process was a complete joke. My reser...

The check-in process was a complete joke. My reservation was lost and apparently not recoverable even though I had a confirmation email. With no manager on duty there were no options for me to get a room until a manager arrived. The story deteriorates from there but eventually (hours later) I was provided a nice upgraded room (at discount) with a stunning view and two complimentary breakfast passes. I'm happy they tried to work with me and were genuinely apologetic.