Marco Triches

Review of Sirti

Sirti s.p.a. it is one of the most disorganized co...

Sirti s.p.a. it is one of the most disorganized companies I have collaborated with. I had to activate a new line with TIM and Sirti s.p.a. it was the subcontracting company that was to activate the service for me. The things to do were simple in theory, but apparently Sirti s.p.a. was not able to do them, that is: change 3-4 telephone poles, pull a cable from the control unit to my house, activate the line. They passed (with all different teams each time) respectively on: 19/05/2020; 06/10/2020; 06/12/2020; 06/16/2020; 06/30/2020 (30 didn't even show up). 5 appointments in which the technicians did not even know what they had to do and asked me every time. Furthermore, following the first appointment, a deforestation was planned to facilitate the installation of the line, the deforestation was carried out, the main line was lowered at the field level and to date (30/06/2020) is still on the ground, with the risk that someone inadvertently could cut it. Incompetence and disorganization speak for themselves.