PTP

Review of Century West BMW

I was dismissed from the time I walked in to the t...

I was dismissed from the time I walked in to the time they called me (at the wrong phone number) to tell me my car was ready a week after I dropped it off. There was zero follow up or communication as to what was done on my X-5 after bringing it in for the 4th time is less than 15 months - for electrical issues. BMW as whole has horrible service and customer relations. Makes me regret going from being a Rover driver for 14 years to this. The worst. And Century West is part of the problem.