Ronee Robbins

Review of WellStar Health System

Only giving one star because i have to.. 10/9/2018...

Only giving one star because i have to.. 10/9/2018 worst experience my family has had in a hospital. My father was admitted around 5:30am after being in a car accident. My mother and i arrived around 7am and was told they where waiting on x-rays and the ct scan results. Fine. Another hr passes and the Doctor comes in the room and tells us all of his xrays and scans came back fine and that he didn t have any broken bones. Well my father insisted that the pain was too severe in his leg and that he couldn t move it. She kept saying he was just going to be sore from the impact of the crash and left the room. About 10 mins later the orthopedic Doctor comes in and tells my father he broke 2 bones on his leg. Really??? How do you miss that the first time on a X-ray. The nurse Tom or Thomas can t remember his name was RUDE beyond belief. Anytime we asked him a question it was a snark/dismissive remark. You would think the staff would have more compassion to somebody that almost lost their life. Anyway, the icing on the cake is when they discharged my father, rolled the wheelchair in and crutches and left. Didn t offer to help put him in the wheelchair or put his clothes on. My mother and i struggled to put my father in the wheelchair before we finally called Tom and he says i thought you guys had it . Umm no we aren t trained nurses how are we supposed to know how to put him in the wheelchair. No aftercare instructions on how to care for his broken leg or anything, just a description of the prescription. This hospital needs to be shut down and all the employees need to go through training again or fired. Also,BOTH parking decks were closed and the patient drop off area was closed, meaning you had to rush the patient in the car. Just an overall traumatizing experience. I would rather DIE than to be transported to this hospital.