Matt Leader

Review of Pep Boys

I should of known not to go to Pep Boys for automo...

I should of known not to go to Pep Boys for automotive repairs. I knew they d try to screw me and that s what they tried, but I had to get it done ASAP. I took it to them Saturday and got call Sunday I needed new front brakes/rotors cost $490 which is ABSURD! But I said fine do it I need it done only place open on Sundays. Then get a call few hours later hey there s a lug nut we broke off and part of it is stuck on the stud. We need to chip it off and it will most likely crack the rim. I took a deep breath and said ok chip it and hopefully doesn t crack. Assuming it d be free to chip it they tried to charge me $270! To chip it off with risk of rim cracking so plus new cost of rim that would take 3 days. So I said no to all of it and bought the parts myself ($116) missed Monday from work but got it done by a local mechanic who charged $100 to put new brakes and rotors on and oil change. Also no charge to chip off broken lug nut and said the rim won t crack. They will try and get you for everything at least this pep boys will. Be careful and take the time to make sure you re not getting ripped off.