Jenny Mach Review of REI
Never written a review like this before but I just...
Never written a review like this before but I just had to say that I seriously had one of the best customer service experience here. Pete and Adrianna were exceptional in their customer service. They were so so patience with me and just extremely helpful in helping me find the perfect snowboarding boots! I was at Evo prior to coming here and had one of the worse customer service experience there. I was in the market for some new boots but weren t actually planning to buy anything that day. I just really wanted to try on some boots to know my size and see what is out there. When I left REI in Seattle, Pete and Adrianna sold me on a pair. Although Evo had the same pair with 10% off. I definitely wasn t going to go back there to buy from them and it was all because of how I was treated at REI. I left so happy and so proud to be a new member of REI :) So thank you for being so kind, patience, and nice!

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