Tom Brandenburg

Review of Ramada Reno Hotel & Casino

I would have given the Ramada more stars if I was ...

I would have given the Ramada more stars if I was just grading on the quality of staff and cleanliness. The attached Diamond's Casino has a great 24 hour diner if you can stand the cigarette smoke. Back to the hotel which offers free WIFI. This is the first hotel I have stayed in where the WIFI was not password protected. After using it I understand why. One or more times a day it will kick you off and you have to log in again. It will frequently tell you that you are not connected or operate very slow. The desk gives you a tech support number to call but their answer for everything is "There must be too many people using it". This is the response I got at 1am.