The stay at the Rimrock was an experience, with se...

The stay at the Rimrock was an experience, with several positives and some negatives. This was definitely a splurge for us, and the value overall isn t exceptional. I think for the rate paid my expectations were higher.

Positives:
-The seclusive location is a plus
-room had a view
-comfortable beds
-room service meals were reasonably priced and pleasant. Attendants were respectful
-when our tv wasn t working there was someone to assist within minutes and the maintenance worker was kind and efficient
-nice bar and lounge area with a view of the mountains

Negatives:
-at $400+ a night, you would think 2 bottles of water would be included. They display non-gourmet items for you to purchase in the room at a 75% markup - $4.00 each for a bottle of water and snack size Pringles.
-no mattress protector - nothing protecting the mattress other than a sheet. For hygienic reasons, I m not comfortable with this
-the deck attached to our room had substantial signs of wear and tear (crumbling tile etc.)
-hallways were lacking cleanliness
-very shallow standard bathtub
-overall the hotel could use some updates