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Yura D.

4 years ago

Decided to get out of Dubai for a day, chose one o...

Decided to get out of Dubai for a day, chose one of the fanciest looking hotels in Fujairah and a 5* one nonetheless. However, early on we came to the realization that this place doesnt deserve at least 2 of those stars. Check-in time is at 3pm, but before coming (weekday btw) we called in advance to check room availability so that we can come earlier. Arrived at 2pm but were immediately told to wait till 3 as the room wasnt ready yet, by front office girl who clearly spoke our language but still carried on in English as she had something against us. Having waited for 1 hr for our room to be ready, we were at exactly 3pm as though by some magic the room wasnt ready even 10min before that. After spending a day out at the beach we were eager to forget everything and came to have dinner at their Al Majlis restaurant for which we paid in advance through the half-board option. Oh how we were disappointed. The food was beyond bland. In any other 5* hotel in the world, the chef would be fired for this monstrosity but here it seemed to be the norm. Having tried everything in the buffet, we ended up having to satisfy ourselves with make do sandwiches of bread and cheese, after which decided to down it all with some digestive pills to avoid night complications. In the end the stay was not what you'd expect but hats off to the porters who were actually quite jolly, hence i'm giving this review the 1 star.

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