Kathy Knopp

Review of Hall Chrysler Dodge Jeep Ram

Do not ever buy a car from these rip off artists. ...

Do not ever buy a car from these rip off artists. We had negotiated a price on an ordered jeep and when we were signing the paperwork they realized the VIN number was actually not the correct one for the price negotiated so we had to pay more as the car we were purchasing had more upgrades . We should have walked but I had fallen in love with the car by then so we negotiated some oil changes to be added into our agreement to try to appease us . Nothing was ever said about how long I had to use said oil changes. Well fast forward almost 3 years and lo and behold the free oil changes had EXPIRED. Of course I wasn t told that until AFTER I had my first oil change there. (Got other oil changes closer to home and definitely will do that again). Was not told about expired oil changes when I made the appointment even though I certainly told the representative when I made the appointment. Everyone passing the buck.. apparently service and sales do not talk to each other. Call center took appointment and didn t pass it on to service. Grrr I am so angry. On the only bright spot my origin sales rep gave me a pass for a free oil change. They still charged me $40 bucks for tire rotation which I am quite sure was a rip off but I am so done with this dealership. They also threatened to call the police if I left without paying and put a car IN front of mine to block me in. What a way to treat a 2nd time purchaser. BUYER BEWARE of this dealership.