David R. Derting

Review of Medford BMW

Friendly sales process. Nice staff, especially Jo...

Friendly sales process. Nice staff, especially Joe. Car was supposed to be the thoroughly checked but only three stars due to problems with 2015 X1 - alarm system does not work fully , diagnostic trouble code not cleared left from previous service. Fortunately remedies to covered by warranty (different dealer to do the work). Sad because a lot of good work on the sales side was negated by sloppy back-office technical operations.