Kimberly Senter

Review of Premier Recovery Service

Tried calling all day to set up a appointment to g...

Tried calling all day to set up a appointment to go get my car. Nobody answered even left my name an number to receive a call back,which never got a call back. Finally tried calling again an the woman that answered the phone was very rude. They have no compassion for people an do not even no the circumstances why car was repoed. Every body goes through a hard time in life an situations change. After making the payment to get my car back to GM financial which gave me 4 days to come up with the money and that included the weekend and a holiday I was not able to get my car back today. The lady that runs the office told me I could only make a appointment online an would not let me come get my car if I was going to be 5 minutes late getting there even though the office is open til 530 pm . I have not received my car back yet an I'm just praying it is nothing wrong. I just wish people had a little more compassion for people an were not so rude. I may not have means to get on internet to make arrangements. Even I can't afford my car I'm sure not going to have internet.