J

Jessica Chester

3 years ago

I have never had an issue when coming to get my ca...

I have never had an issue when coming to get my car serviced. The advisors are nice and knowledgeable. The waiting area is always clean. Even though I live in Hiram, I'm willing to drive all the way to Duluth to have my car serviced. I just don't believe I will get the same level of customer service anywhere. Brandon was my service advisor. Nice guy and loved the fact that he didn't try to push me into getting a lot of work done. He recommended what I really needed to get that day and allowed me to decide. I've been to other places where I feel like they over sell and force you have extra stuff done. I also liked the fact that when I asked him a question about one the recommended service he explained the reasoning behind needing it. Thank you Brandon for explaining and not making me feel guilty for waiting to have a service done. I will be requesting Brandon for all my visits and Gwinnett Place Honda has a customer for life.

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