Melissa Runiewicz

Review of Peek'n Peak Resort and Spa

Don t waste your time tubing here on a Saturday, i...

Don t waste your time tubing here on a Saturday, it was chaotic. There was an hour wait to enter, no warm areas. Extremely crowded probably like 100 or more people. Little to no staff. The restaurant was the absolute worst service I ever experienced in my life, I waited over 15 minutes for a hot dog while I watched people order fried foods and get their food before me, I think they forgot about me and when I asked about my food they were rude. People had no idea how to enter the dining area or how to order and pay for your food. They had very loud music which made it impossible to even hear or communicate with staff. 2 of the tubing lines were closed, the escalator was broken most of the time due to over crowding and they had two staff at the top of the tubing lines to direct traffic of about 50 people or more. The tubing staff were very nice, they worked their butt off spinning kids and directing traffic. In my opinion they need to take reservations like other establishments in this area.