The store is good the problem is the after sales o...

The store is good the problem is the after sales of LG. Poor maintenance service of the authorized MJC Nobrega in Rio de Janeiro and seems to be a problem of LG's authorized network. I waited a week for the service. I've been waiting a whole day. I warned that problem was a broken hose from the washer dryer. The clerk came and did not bring the hose for replacement, which would stay for another occasion. An absurdity. It is not worth buying LG products if maintenance is like this in Rio de Janeiro. The site of this authorized and other authorized in RJ are very poorly evaluated and if LG does not take action is because it does not care about the consumer in the after sale but only with the immediate sale of its products. I called an unauthorized person who decided to change the hose in the day. I received a call from LG that confirmed that the procedure of the authorized Nobrega was correct, as it is the inefficiency and the protocol that leads to the waste of time of the consumers is anticipated and accepted by LG. I have several LG products, I will rethink completely and start to deregister the purchase. That's the tip.