Jen D.

Review of Formals By Beautiful Brides

I went in there with my mom with an appointment to...

I went in there with my mom with an appointment to try on wedding dresses. It was a Saturday afternoon and there was only one woman working. I got there a little early and she told me to look at the dresses and pick out a few I wanted to try on. I found about three or four I wanted to try on and.... 45 minutes after my appointment was supposed to happen, she wasn't helping at all. People walked in after I did that she helped, but I literally sat there with my mother (cuz it took maybe 10 minutes to find the dresses I wanted to try on). There weren't that many people in the store and she wasn't that busy, so I don't know why she wasn't helping. She could see us sitting there. She finally came over to help and it took over an hour to try on three dresses (thats over 20 minutes a dress) because she felt the need to recite every feature about the dress. Mind you, she didn't ask if I even liked the dress. She just went into a 20 minute lecture on the types of beads and crystals on the dress. Honestly. I don't care if they're swarovski crystals or from the dime store. All I care is that they're pretty. She doesn't allow pictures and even "reminded" (i.e. yelled at) my mom about taking pictures when she pulled out her phone. (She wasn't taking a photo. My sister had called). She was completely rude and I never would have bought a dress there, even if I had found one I liked.

Edit: To Laura who said "If the one lady (as previously complained about) was in anyway overloading someone with too much detail about the dresses they were trying on, it was because she wanted to make sure you knew what you were purchasing, which I think is truly considerate. If you don't have time to listen to the details of what you are trying on so that you may better appreciate it, then you don't have time to seriously consider buying a dress and shouldn't make an appointment." I bought a dress at Vera's that had lace and beads on it. I don't know in what country the lace was made and whether or not it was hand made. I don't know what type of beads they are. That doesn't mean I don't appreciate and love my dress. I DO appreciate that the sales staff at Vera's didn't keep me in a dress for 20+ minutes that I didn't like. Beautiful Brides sucks through and through and thats it.