Haven t had light since Monday morning. None of yo...

Haven t had light since Monday morning. None of your posts ever mention our street, yet we live near a stripes that has been up and running. When we call, the answer you give is that there is nothing you can do about it however we are still paying customers. Please explain this nonsense. I m not asking for a full day of power, I m just asking for more than a 10 second switch that happened on Monday evening. It would be nice to be able to cook something at home or let alone shower when we are still required to work.