A certain "Montse" attended me ... The worst exper...

A certain "Montse" attended me ... The worst experience of my life. Absolute disrespect. I hesitated to go to the police station.
For starters, he had an appointment at 10. "Montse" arrived at 10:13, after smoking a cigarette at the door and talking quietly on the phone.
I am a high school teacher, I tried to explain to him that I had been in the city for a week and still did not speak Catalan, despite this he spoke to me all the time in Catalan and concluded by saying: "So that you can get used to the way things are here" ... He continued with discriminatory attitudes saying: "those titles of your country". I am a foreigner, but I have been here for 20 years, this is my country and I have studied here even though I was from Catalonia.
I clarify very well that this is an isolated case, in 20 years I have never experienced something like this ... The people of this city are wonderful, but because of specimens like "Montse" -unique in their kind- things become cloudy.
If you please stop by and they treat you badly, do not hesitate to ASK FOR YOUR NAME AND LAST NAME and put the corresponding claim. Mainly because there are a lot of qualified people out of work who could do that job well.