I'm a shared owner and agree with the reviews here...

I'm a shared owner and agree with the reviews here about lack of customer service and help from Network Homes. I've been trying to sort issues out since I moved in and I will use the phrase someone else has used here - it's like getting blood out of a stone. Definitely do not recommend. Something needs to change. Perhaps they have too few staff, but many things go unanswered, and things that are answered still remain unresolved. And no I will not bother emailing the customer service team as per the NH responses to reviews below - I've been doing that all the time and am getting nothing. Really fed up.