Ashleigh Jordan

Review of David McDavid Honda

Made an online reservation to have my car looked a...

Made an online reservation to have my car looked at, the option to choose for a loaner was not obvious.So I placed in the description that I would need a loaner. I was immediately attended to and taken to the waiting area which looked older but was clean and had many places to venture. Coffee, tea and water options, tv and movie areas and wifi for the working sort. I was updated on my car twice and each time was told no more than an hour wait. I asked them about a loaner and they would not offer me one because I "didn't select the option online". So I assume that means that my description was ignored. Waited around 3 hours which at a dealership is to be expected. My stay was pleasant and the service was great just wish they had better communication on what I needed. Oh! They also have a shuttle that runs often which I appreciated! Would return!