Car i was buying has hail damage. They didnt drop ...

Car i was buying has hail damage. They didnt drop price. And sold it according to kelly book value. I told them get the insurance qoute and deduct it from kelly book value. They didnt do that. And for my trade in car they tried to give me $2500. Whereas toyota of richardson was giving me $5000. And kelly book value for my car was $8000. If they call it business then thieves and robbers are also doing business if you know what i mean. Never going back there. Period