Mahtog Gotham

Review of Banfield

I have been taking all three of my dogs and my cat...

I have been taking all three of my dogs and my cat to Banfield since they were pups. (One is 11, one is 3, is 10 weeks and the cat is 15). I have always gone there, and always recommended them to other people.
At the 82nd location there is a very RUDE receptionist. She has been there as long as I can remember. She has short dark hair, and olive skin. There has never been a time she was not rude to me and or my family. I don't know why anyone would want her sour attitude at the front lines of their business!
Recently I called to inquire about getting my 3 year old spayed... Much to my dismay, the RUDE receptionist on the phone informed me that I was looking at about $500 to have spayed. This price is the "discounted" price from her Wellness Plan. I couldn't beleive it! Everyone is all "Pro-spay and neuter" obviously Banfield isn't. Nobody is going to pay that much to have their pet spayed!!!!
** I will be taking my girl to another vet to be spayed. Only costing me $160, that includes EVERYTHING**
I just got off the phone with the SAME rude receptionist that seems to always catch my calls. I wanted to hang up and try again for another, maybe friendly, voice!

Other than the RUDE receptionist, and the high cost for care that is not included in the Wellness plan, I love the Doctor's, Vet Techs, and services!