Colin Hare

Review of Plank Oakland

Garbage... this was my second time there. First ti...

Garbage... this was my second time there. First time I went was during their soft opening... and not to my surprise they were struggling, but we blamed it on soft opening. Fast forward a year or so and we go with a group of people, put our name in for a bowling lane they tell us it will be an hour and a half, but they have an automated system that will alert us when our lane is ready... that's a long time but it didnt bother me because there is a restaurant and arcade. We sit down to eat and order a mix of different items of the menu, all of it was a waste except for the wings - they were edible. Then 2 hours later I go to follow up on the bowling and the girl tells me "oh your lane is ready, you need to pay." I ask her what happened to the automated system - she tells me it's broken but we can bowl now. At this time my party was still finishing food so I tell the woman I need to round them up and we will be back to pay and bowl. Once we are ready and get back to the counter there is a line but no matter we can wait a few minutes... by the time we get to the front of the line all the lanes are full and that we need to wait. The staff told me it was my fault because I walked away without paying during our previous conversation, I told them it was their fault for being idiots. No good, dont go there, not only is the staff incompetent but they are also extremely ghetto.