Rohen Farmer

Review of ACME House Co

Our experience of using ACME House Co is a very po...

Our experience of using ACME House Co is a very positive one. The booking process and management of the booking was very modern compared with other organisations. It was simple to book, didn t have hidden fee s for things like pool heat, and could be managed through their app (better than international tour operators). Also, the ability to sign a rental contract online is a dream. The information provided prior to arrival was accurate, & access to the property was very straight forward. Atomic Ranch Heaven is an amazing place to stay in Palm Springs. It is a modern pool home with a thoughtful design both inside and out. The lighting, modern fire pits, citrus trees, excellent TV/Internet, beautiful bathrooms and a great pool/Jacuzzi area, made this very special for us. You are a short walk from the town centre or small drive to the San Jacinto mountain park entrance (which you must visit if you love nature).

The user guide to the home was very informative, providing useful tips on how to manage the pool heat through to recommending local stores. It contains all the information you need for a comfortable stay. The home came with all the essentials you need, so you don t have to worry about picking up cleaning products and so forth. Everything in the home was in excellent condition, clean, and perfect working order.

Initially we did have an issue with the pool heat, but ACME came out to resolve it very quickly, which was much appreciated. The support people on the phone, and those who attended the property were all very helpful and friendly. Also, I accidentally left something behind at the home, and ACME were incredibly helpful in getting the item shipped back to my home in the UK. Communication throughout have been fantastic.

Overall, superb holiday homes managed by a caring company. It s the little touches that make the difference, which is why we enjoyed, and have just booked for next year.