They don't have a way to leave voicemail when the ...

They don't have a way to leave voicemail when the office is closed -- I simply wanted to leave my message with my question, then when they opened, they could have responded to my voicemail. This is not convenient. They only have a maintenance line who won't take messages.
They are not the best at returning calls when you do speak with someone -- I have called the property at least on 3 occasions with no response about a resolution.
Taylor is nice -- the receptionist, no matter the concern, is always very nice.